At Neeche House, you have 7 calendar days from the date of receipt to request an exchange or return. This guarantees your satisfaction and security with your purchase.

How do I request an exchange or refund?

To start the process, contact us through one of the channels below:

  • E-mail: [email protected]
  • WhatsApp from SAC: Available for fast and personalized service

Importance of the 7-day deadline

This period is in line with the Consumer Protection Code, which guarantees the customer the right to withdraw from purchases made outside the commercial establishment.

Tips to make the process easier

  • Keep the original packaging and the product in perfect condition.
  • Please clearly state the reason for the return or exchange to expedite service.

By following these guidelines, we ensure a transparent and reliable shopping experience for you.